Door does not open

You are here:
← All Topics
Table of Contents
CauseSolution
Red light on board not onH Sensor and red dot not aligned
Loose ConnectionsCheck & tighten all connections
Battery FailureRefer to battery testing instructions. Turn operator off if recharging is needed or replace battery if it’s 3-5 years old.
Obstruction, weather strippingRemove obstruction, thick weather stripping may need to be removed.
Blown fuseReplace fuse – located in tubular fuse holder connected to orange battery wire
Bad Radio Receiver Board (if Test button does not work)Replace Radio Receiver Board
Strike in Fail Safe Mode (new install)Change strike to Fail-Secure Mode

Remote Control Batteries

The batteries used in our transmitters are shown below. They can be obtained at your local drug stores.
Replacement Battery = 12v 23A
Replacement Battery = 9v
Replacement Batteries (2) =
3v 2016
Replacement Battery =
3v CR123