How Can We Help?
Door does not open
| Cause | Solution |
|---|---|
| Red light on board not on | H Sensor and red dot not aligned |
| Loose Connections | Check & tighten all connections |
| Battery Failure | Refer to battery testing instructions. Turn operator off if recharging is needed or replace battery if it’s 3-5 years old. |
| Obstruction, weather stripping | Remove obstruction, thick weather stripping may need to be removed. |
| Blown fuse | Replace fuse – located in tubular fuse holder connected to orange battery wire |
| Bad Radio Receiver Board (if Test button does not work) | Replace Radio Receiver Board |
| Strike in Fail Safe Mode (new install) | Change strike to Fail-Secure Mode |
