Strike does not release door latch

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CauseSolution
Clutch is engaging and keeps running so it wont let you open the doorBattery Failure-Turn off operator and recharge. Replace battery if it’s 3-5 yrs old.
Bad WiringSee Detailed Troubleshooting on www.OpenSesameDoor.com
Bad Door Cord or Bad RJ-11See Detailed Troubleshooting on www.OpenSesameDoor.com

Remote Control Batteries

The batteries used in our transmitters are shown below. They can be obtained at your local drug stores.
Replacement Battery = 12v 23A
Replacement Battery = 9v
Replacement Batteries (2) =
3v 2016
Replacement Battery =
3v CR123